Showing posts with label libraries. Show all posts
Showing posts with label libraries. Show all posts

13 October 2012

A 3D Virtual World



Over the last few weeks, some of the members of our class have been exploring Second Life (SL) as a learning and teaching environment.  This was the first experience of a multi-user virtual environment (MUVE) for several of our class, including myself. 

One of the most useful features for new students is the ‘teleport’ function, not only as a way to move to a completely new location, but also as an aid the teacher is able to extend to students who are having trouble ‘keeping up’ as the group moves within one location and its landmarks.  

(Stanford's SL Archive Collection):


There are two compelling features of SL. One is the element of play inherent to the environment, which can free the user from the fear of making mistakes (everyone is finding their way), and from timidity (users can style an avatar to present a ‘confident’ persona), and which encourages cognitive processes which encourage ‘learning by doing’ – the user is placed in a mental space of discovery and experimentation which is quite powerful, that is ‘experiential learning’ (Gregory et al, 2011, p. 484). 

(visit Vassar's Virtual Sistine Chapel )

The other is the reason SL exists: to nurture communities.  As a learning tool for distance education (DE) students, SL is invaluable in that it brings members of the class together with the educator and each other to interact in a social space.  Even a five-minute chat with a fellow student before an SL class, or the chance to ask a question of the teacher directly, greatly enhance the DE experience. 

Some ways information services are able to utilise SL to support learning and collaboration goals are:

providing links ‘in-world’ to library services, such as the CSU-SIS Learning Centre’s links to the library’s live chat service, or to Stanford University Library’s  links to actual research documents in the Stanford archives;

also  - “tutorials”, “lectures”, “tours”, information literacy assessment, and visually stimulating  ways in to library resources  (Gregory et al, 2011, p. 484);

and for staff – “meetings”, “conferences” and  “scenario-based training” (Gregory et al, 2011, p. 484).

The main concerns around SL for educational institutions are lack of funding, bandwidth and security issues, as well as difficulties with accessibility (Gregory et al, 2011, p. 484).  Probably the greatest challenge is the SL learning curve.  However, whether it is in Second Life or something like it in the future, understanding the virtual learning space is an essential part of the social networking librarian’s education.

Reference: 

Gregory, B., Gregory, S., Wood, D., Masters, Y., Hillier, M., Stokes-Thompson, F., Bogdanovych, A., Butler, D., Hay, L., Jegathesan, J.J., Flintoff, K., Schutt, S., Linegar, D., Alderton, R., Cram, A., Stupans, I., McKeown Orwin, L., Meredith, G., McCormick, D., Collins, F., Grenfell, J., Zagami, J., Ellis, A., Jacka, L., Campbell, J., Larson, I., Fluck, A., Thomas, A., Farley, H., Muldoon, N., Abbas, A., Sinnappan, S., Neville, K., Burnett, I., Aitken, A., Simoff , S., Scutter, S., Wang, X., Souter, K., Ellis, D., Salomon, M.,Wadley, G., Jacobson, M., Newstead, A., Hayes, G., Grant, S. & Yusupova, A. (2011). How are Australian higher education institutions contributing to change through innovative teaching and learning in virtual worlds? In G. Williams, P. Statham, N. Brown, & B. Cleland (Eds.), Changing Demands, Changing Directions. Proceedings ascilite Hobart 2011. (pp. 475-490).
http://www.ascilite.org.au/conferences/hobart11/procs/Gregory-full.pdf



16 September 2012

Essential knowledge, skills and attributes



I think the most important attribute for information professionals in the Web 2.0 world is to meet people where they are.  This involves not only having a skillset which embraces all of the types of Web 2.0 technology which library users are using or want to use, but most importantly maintaining an openness to the possibility that our users might be either way more savvy with some tools and just not interested in others, no matter how excited we are about them.  If we develop a tool to reach our users and all we hear are crickets chirping, we haven’t done our homework.  As Fudrow stated (2007, in Harvey, 2009), “Web and library 2.0 isn’t about finding the next ‘new’ technology, but instead about finding the ‘right’ one”.  

The key is, I believe, to embrace the ‘radical trust’ which Farkas (2007, 20:00) describes and to be willing to make full use of user-driven content and the opportunity for conversation which Web 2.0 provides all organisations now.  Our users have numerous channels to be a powerful voice in the way we design and deliver our services, be they via “telephone, Skype, IM, SMS, texting, e-mail, virtual reference” (Abrams, 2007) , Facebook, twitter, Pinterest, virtual communities, or any other means of communication.   As Farkas says, “Academic Library 2.0 is a state of mind” which sees our users as “partners in the future of developing our libraries” (2007, 19:40- 20:21). 

This shouldn’t paint a picture of information specialists just riding a wave of user trends, but instead of using these new tools to really listen to our users, to gather data about their use of our services in ways which tell us what is working, what could work better and how we can add value to their information experience.  It is up to information specialists to add value to users’ experience by matching awareness about, and delivery of, resources and services to their needs, which is something we’ve always done to some extent. The difference is that now we have countless new tools to choose from to have that dialogue be transparent, targeted and timely.  
  
Abram, S. (2007). Web 2.0, Library 2.0 and Librarian 2.0: Preparing for the 2.0 world. Online International Conference Proceedings, December 2007. Retrieved from http://ucv.academia.edu/RodriguezJorge/Papers/1064417/Web_2.0_Library_2.0_and_Librarian_2.0_Preparing_for_the_2.0_World


Farkas, M. (2007). Building academic library 2.0. In UCBerkeleyevents (YouTube).  Retrieved from http://www.youtube.com/watch?v=q_uOKFhoznI

  

Harvey, M. (2009). What does it mean to be a science librarian 2.0? Issues in Science and Technology Librarianship, Summer. doi: 10.5062/F4M906KW